Market Force Information
Market Force, founded in 2005 and headquartered in Louisville, Colorado, is a global provider of customer experience management ("CEM") software and services, which capture customer experience data through multiple channels and provide location-based measurement and analytics. MFI has additional offices in NY, GA, the UK, Canada, France, and Spain. The Company's core service is providing its clients a large network of thousands of "mystery shoppers" who pose as customers and provide feedback about their experience to Market Force. Through Market Force's proprietary cloud-based platform, Market Force's clients monitor KPIs and set targets by region or even specific location, to ensure brand standards are being consistently applied.